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Musings from the Merse
Wednesday, November 29, 2006
 
A message from the Belfast Bloggee worth passing on



You may be slightly amused by a conversation that I had with a helpline type person at o2 to sort out a fault in my mobile 'phone. Although Norn Iron through & through, I do have an exotic birthplace.

o2: Please supply your full name
Me: (full name supplied)
o2: Please supply your full address and postcode
Me: (full address supplied)
o2: Please supply your date of birth
Me: (date of birth supplied)
o2: Please supply your place of birth
Me: Kuala Lumpur

Pause

o2: Is that in Belfast?
Me: Er, no.

She said that she would sort out my 'phone anyway.



I just wonder if the call centre was in Malaysia? I had an unsatisfactory conversation with Rail Track rail call centre evidently in Mumbai or Banglore. Hot on cricket and well briefed on English football but could not help with train arrivals in Ber wick upon Tweed-which I had to spell out three times. Sorry Sir, no such place on our data base, cannot be helping.

You know sometimes I feel a bit like that about Berwick myself
 
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