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Musings from the Merse
Tuesday, June 26, 2007
 
More silence-courtesy of BT

A very pleasant BT engineer from the Faults Squad, the SAS of BT, came to check our non functioning ISDN line. I told him that I thought it was a line fault. He begged to differ and diagnosed a possible lightening strike on the junction box and changed. Lo and also behold we were on line in a flash. He went his way rejoicing.


Two hours later the line was back to its old tricks. 40 attempts to Log on, sometimes did and then cut off. I went through the fault reporting procedure.Another nice man called back. 'Intermittent Line Fault-tests showed; the SASwould be dealing with it when tea breaks permit. I asked about junction boxes. Nothing to do with it. Intermittent Line fault. 'Know what I mean?' I said I did: 'sometimes it worked,

sometimes it didn't.'

'Got it in one' he said. And just before he put his phone down I heard the unmistakeable rattle of tea mugs.

BTSAS are on their way.
 
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