Who is my neighbour?
is not the easiest question to answer in the Small House in Duns when the yard/garden/ is tucked away behind the backs of two rectangular sections of terraced housing. One neighbour whom Huttonian is hoping to be able to help with his enquiries has an overflow pipe, in constant free flow, spewing hot water down his wall into our yard and too close for comfort to the woodpile.
We managed by examining the chimney pots and roof profiles in one of the adjoining roads to identify the incontinent property in question. After several attempts to attract attention the door was opened by a two young Eastern European men, fluent in (?) Romanian but had little English. In a mixture of Romanian,Arabic,Old Norse French and a choice Borders phrase or two we managed to establish that (a) they had no idea it was going on (b) they would like to stop it (c) did not know how and (d) their landlord would deal with it but (e) they did not know or could not reveal who the owner was.
And then the water stopped. So they must have tackled Mr Big
That was four months ago and now Niagara is at it again. So let us cut out the middle man and find the Landlord. No one knew. Even in a small town like Duns it is a mystery.
Ask the Council. After 10 minutes staring at a rather irritating notice which said : 'Your query may take longer to answer than you would like. So Please Bear with US'
I was told that all the resources at the disposal of the Duns Mediumheidyin's customer help squad had failed to identify the owner. But, nae bother:The Housing Strategy Team would deal with it
Sceptical as ever I tried the 01835 number. The chap did not ask me to bear with anyone nor was my call being monitored for training purposes. An audible click of the mouse and he could confidently tell me that they had no record of any ownership of that property. But:
He would find out and get digits extracted promptly. "I'll call you back"-he said
He did. Owner, Mr Big, is in Rossshire; agent in Duns. Latter out to dinner but as soon as he had slurped his tea and returned to his place of work the HST would be on to him he would be asked to fix the problem, like, pronto.
That was 1230. It is now 1500. Water still flowing-cooler; the hot must have all gone down the wall.
Action this day as Sir Winston used to say. And if not
It is the thought that counts.
(Images reveal the current weeping eyesores. If Mr Big,you are on the blog, please send your Baillie round, sharpish)
Labels: Housing Strategy Team, Small House in Duns