Dr Foster avoided Gloucester

Huttonian was hoping to be heading south this morning but was put off by the horrific weather conditions promised by the BBC Blether Centre. We just did not fancy a 650 mile round trip (crammed into 48 hours) on water logged motorway with the week end loonies desperate to get away from the big cities en route driving like Toad. As part of our proposed trip was to be a mass picnic I think we have made the right decision.Mind you according to the usually reliable met check Duns is to be the wettest place in the UK with not much short of 3" rain crammed into tomorrow.See the grisly prophecy here. Conditions around Oxford are slightly less wet but it is getting there and back which bothered us-call me wet (npi) if you like. A pity as I am a patron of the highly successful African-Zambian-Charity Cecily's Fund and the picnic was to celebrate its tenth anniversary-as described here

As for Hutton. No doubt dry and sunny as per usual.

Anyhow our non departure gave me the chance to argue with Scottish Power about a bill received this morning for electricity consumed at the Old Manse. After 20 minutes of classical music and 12 buttons I explained to a genuine Scottish Lass (unless she was a Bangalorian with elocution training) that we had moved out of Hutton on 21 July and closed our account then. A long sigh:

'Oh Dear. We seem to have cocked up bigtime'

(The image is of Dinger type rain through a glass dimly. No windscreen wipers needed, thankfully)

Labels: BBC Blether Centre, Duns, Hissing down, Scottish Power

  ¶ 12:46 PM (0) comments

  A Scream is only a click away


Below is the response which Huttonian got to a request made via 'when you are really stuck e-mail for help facility' on the Scottish Power website. It was to do with signing off our two cottages attached to the Old Manse in favour of the new owners, reading the meters-you know that sort of rocket science. The website was unable to help as it refused to accept the meter readings, the help link didn't nor did the FAQs (Ours had not been asked frequently enough apparently) and I gave up after 45 minutes of classical music on the not-quite-freefone to Scottish Power-your call is important to us-but not important enough to actually answer.

Dear Mr ***** (the name of a long gone tenant)

Thank you for your email.

You can telephone 0845 2700 700 and leave your readings on the automated

machine.

Further help is always available at http://www.scottishpower.co.uk . For more

information, go to the 'Help' link at the top right hand side of your screen.

Did you know that ScottishPower was recently voted top for Best Online Services

in uSwitch's bi-annual customer satisfaction survey?*



So as well as great prices we offer the best online service too! Why not go to

http:www.scottishpower.co.uk

Your deepest wish will be satisfied

And bring your partner

(* one wonders who was the worst)

And I added the last two lines but it is the thought that counts

Labels: Help Lines, Old Manse, Scottish Power

  ¶ 11:28 AM (0) comments

  More Power to the (Welsh?) People

This is from the Scottish Power Website. Yes Scottish Power:


ScottishPower - Cysylltu ?i

Ar gyfer ymholiadau cyffredinol, mae sawl ffordd o gysylltu â ni.

Ar y ffôn ar 0845 272 1212.
Ebost customer.services@scottishpower.com
Os ydych yn Gwsmer Ynni Ar-lein neu os yw'r ymholiad yn ymwneud â'r
Gwasanaeth Ynni Ar-lein, gallwch gysylltu â'r tîm gwasanaethau
cwsmeriaid ar-lein.

Ar y ffôn ar 0845 272 1212.
Ebost customer.services@scottishpower.com
Does dim rhaid mewngofnodi er mwyn cysylltu â ni am Ynni Ar-lein.

Gallwn roi cyfarwyddiadau ynghylch sut i adrodd am nam ac argyfwng

WELSH SURELY? And there is no Gallic section. (unless the above is a new ff*orm of the Scottish tongue? Ancient Border perhaps?

I hope that a Welsh Speaking bloggee can try the ffree ffon and check the quality of the assistance on offer. And who is monitoring for 'training purposes' Or you can send an Ebost.

*Second f is silent. Blog-ed

Labels: Scottish Power

  ¶ 3:53 PM (0) comments